Everyone tells you to know your numbers
Then you look at how the big corporates do it: 58 KPIs, and nobody can remember what they are, so nothing ever gets done.
I run over 40 businesses on three: a monthly profit and loss, labour to turnover, and average customer value. I can say all three without a note in front of me.
The hard part is the habit. Most owners find out what they made when the accountant tells them, or they go by the bank. I know businesses losing money with half a million pounds in the bank, because they're taking deposits for work they haven't done yet. Eventually it catches up with them.
This course is how my group keeps the three in front of me: the pack my finance director produces, the daily sheet built from the one my venue managers fill in, the twice-yearly invoice tender and a board meeting off the numbers. With the templates pulled out, so you can work out last month's three numbers tonight.
It's a folly, really, to manage your business by what cash you've got in the bank.

























